Privacy Policy

1. Introduction

AR Badger ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our accounts receivable management platform and related services, including SMS text messaging services.

2. Information We Collect

2.1 Information You Provide

• Account registration information (name, email address, company name)
• Billing and payment information
• Mobile phone numbers for the purpose of sending SMS text messages related to account notifications and invoice reminders
• Communication preferences, including SMS opt-in consent records
• Information provided through customer support

2.2 Information from Connected Services

• QuickBooks account data (invoices, customer information, payment records)
• Email integration data for automated follow-ups
• Payment processing information through our payment partners

2.3 Automatically Collected Information

• Device information and browser type
• IP address and location data
• Usage patterns and feature interactions
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our services
• Process transactions and send related information
• Send automated invoice reminders and follow-ups via email and SMS text message
• Send SMS invoice reminders and account-related notifications to your customers
• Analyze and improve our services
• Communicate with you about updates, security alerts, and support
• Comply with legal obligations

4. SMS/Text Messaging Privacy

AR Badger is an accounts receivable management platform that businesses use to send invoice reminders and account notifications to their customers. The following terms apply specifically to our SMS messaging program:

• Data Collection: We collect mobile phone numbers provided by businesses or directly by end users for the purpose of sending account-related SMS text messages, including invoice reminders and account updates.
• Consent Records: We maintain records of SMS opt-in consent for each end user who receives text messages through our platform. Consent is obtained when end users provide their phone number and agree to receive SMS communications as part of their business relationship.
• Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP to any message you receive. Upon receiving your opt-out request, we will confirm your removal and no further SMS messages will be sent. You may also reply HELP for assistance.
• Message Frequency: Message frequency varies based on account activity, up to 15 messages per month.
• Message and Data Rates: Standard message and data rates may apply to any SMS messages you receive. Contact your wireless carrier for details about your text messaging plan.

5. Information Sharing

We may share your information with:

• Service Providers: Third-party vendors who assist in providing our services (payment processors, email providers, SMS delivery providers, cloud hosting). These providers are contractually bound to use your information only for the purpose of delivering services on our behalf.
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: When you have given us permission to share

We do not sell, rent, or share your mobile phone number or SMS opt-in/opt-out data with third parties for their own marketing or promotional purposes.

6. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure access controls, regular security audits, and compliance with SOC 2 standards. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. SMS consent records and opt-out requests are retained for the duration of the business relationship and for a reasonable period thereafter to ensure compliance. Upon account termination, we will delete or anonymize your data within 90 days, unless retention is required for legal purposes.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent, including SMS messaging consent, at any time

9. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can control cookie preferences through your browser settings.

10. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy, our data practices, or our SMS messaging program, please contact us at: